Frequently Asked Questions About us and Telecommunications

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If you've got questions, we've got the answers.   Browse through our frequently asked  questions below and find out the answers we've got for  the questions on your mind.  If you don't find the answer you need here just e-mail us now with your question or comment and we will get back in contact with you within 24 hours with your answer,

Frequently Asked Questions

How long would it take for R.T. Communications to respond to a   telephone system outage? 

My communications system is 5 years old, should I look at new innovations?

Is there a communications company that will examine the possibilities of innovative enhancements to my communications system without obligating me?

Are the employees of R.T. Communications trained, capable, professional and polite?

Does your company have a clear escalation process to resolve problems, if I am not satisfied?

I know your company sells new telephone equipment.  Do you also have available quality refurbished/used equipment? What is the warranty on this equipment?

Is there really a discount flat rate long distance service available today without hidden service charges, minute increments minimums, or contractual requirements?

Is there really an alternative to local Dial tone providers in all areas?
 

How long would it take for R. T. Communications to respond to a telephone system outage?

In the rare event that one of our systems suffers an outage, we guarantee a 4 hour response time.

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 My communications system is 5 years old, should I look at new innovations?

Yes, this consideration would be prudent.  Many new innovations have been successful in the increase of productivity while reducing company expenditures on communications. You could be saving many dollars with the right new communications system.  Call today for a consultation.

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Is there a communications company that will examine the possibilities of innovative enhancements to my communications system without obligating me?

Yes, R. T. Communications, Inc. is that Communications Company that makes the difference.  As opposed to large companies that treat you like a number, we deliver the personal touch without charging you for a simple consultation session. Call us today for your session.

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Are the employees of R.T. Communications trained, capable, professional and polite?

Our employees possess in excess of 42 years of telephone experience and you'll find our staff very user friendly.  Call now and find out for yourself.

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Does your company have a clear escalation process to resolve problems, if I am not satisfied?

Yes, first our staff makes every effort to ensure satisfaction.  However, if you are not satisfied with the service or product, all of our customers have access to the President of the company at anytime to resolve any complaints or problems.   We want satisfied customers . . .  that means you!  Contact us now!!!

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I know R. T. Communications sells new telephone equipment.   Do you also have available quality refurbished/used equipment?  What is the warranty  on this equipment?

Yes!, we do have available refurbished and used equipment.  The same warranty that is given on our new equipment is given on the refurbished/used equipment?  Contact us now for your free consultation.

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Is there really a discount flat rate long distance service available today without hidden service charges, minute increment minimums, or contractual requirements?

Yes!   R.T. Communications has an agency relationship with several long distance Organizations, and our long distance rate can go as low as .029 per minute flat.  Contact us now to start reducing your long distance charges today!

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Is there really an alternative to local dial tone providers in all areas?

Yes!  R.T. Communications provides this service for our customers with one of many local providers.  Call now to find out more today!

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Contact Information (407) 657 6030 Telephone
(888) 254-3467 Toll free
(407) 401 8806 Fax   
  
(407) 252-3964 Cellular
Mailing address: P.O. Box 2222     
Goldenrod, FL 32733-2222
We are the
Company that's making a Difference!
  
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Copyright 1998, through 2011  R. T. Communications Inc.
May 10, 2011